The 5 Best Live Chat Plugins in WordPress – 2023

Better Messages is a realtime private messaging system for WordPress, BuddyPress, BuddyBoss Platform, Ultimate Member, PeepSo, and other WordPress powered websites. It is packed with features and settings that enhance user engagement, including realtime chat, private video and audio calls, group video calls, and more. With Better Messages, users can create chat rooms and have private conversations. The plugin also offers improved features compared to the standard messaging system and supports various plugins and themes.

3CX Live Chat is a reliable and tested free live chat solution for WordPress. It allows website owners to connect with their visitors, providing a seamless communication channel. With integrated voice and video capabilities, users can easily switch from chat to audio and video calls for more personalized interactions. Additionally, customers can connect via popular messaging platforms like Whatsapp and Facebook. The plugin is easy to set up and manage, making it ideal for small to medium-sized businesses. Best of all, it is completely free forever, with options for unlimited users with the dedicated version.

tawk.to Live Chat is a free messaging app that allows you to monitor and chat with site visitors in real time. With this tool, you can gain valuable insights by greeting new and returning visitors, helping them through pain points, and messaging them before they leave your page. It is compatible with all modern browsers and integrates seamlessly with WordPress. The app offers unlimited messaging, ticketing, and a Knowledge Base, making it easy for you to stay connected and provide real-time support to your customers. With tawk.to Live Chat, you can be there for your customers whenever they need you, no matter where you are.

HubSpot is an all-in-one CRM platform with a WordPress plugin that offers marketing, sales, and customer service tools. It allows users to manage contacts, create email marketing campaigns, engage visitors with live chat and chatbots, add forms to pages, and more. The HubSpot WordPress plugin helps WordPress users build relationships with their audience and grow their businesses. It provides features like lead generation, pipeline management, email marketing, reporting dashboard, contact management, prospect tracking, and more. It is a powerful tool for businesses of all sizes and is particularly beneficial for those looking to enhance their WordPress email marketing campaigns and provide excellent customer support through live chat.

Tidio is an all-in-one customer experience solution with live chat, AI chatbots, and multichannel communication. It enables online stores to provide excellent customer service and turn passive visitors into active buyers. With pre-built chatbots for sales and support, Tidio helps boost sales and promptly address customer FAQs. Managing all customer messages in one place, Tidio serves as a simple yet powerful helpdesk solution. Its specialized features for WordPress ensure even greater efficiency for teams, allowing them to browse WooCommerce products and send them as product cards in chat conversations. Tidio is highly rated and actively used by more than 300,000 users.